Frequently asked questions
What Shipping Methods Are Available?
What are the shipping costs?
The cost of shipping depends on your order and shipping destination. The exact shipping costs will be calculated at checkout.
Do You Ship Internationally?
How Long Will It Take To Get My Package?
We ship on Mondays, Wednesdays and Fridays and aim to get the package to your home within the Netherlands within a week. We depend on the availability and speed of My Parcel. Outside the Netherlands we aim for a 2 week execution. We depend on availability and speed My Parcel works.
Payment & taxes
What Payment Methods Are Accepted?
We accept Paypal & creditcard payments. In the Netherlands, it is also possible to pay with iDEAL.
Are your prices including taxes?
All our prices are including taxes (21%). In addition to the product prices, international orders may be subject to customs and duties (taxes). We have no control over these charges nor are we able to estimate what they would be as they vary from country to country. You may want to check with your local Customs Department for more information or for an estimate of these charges.